Ive have facials with both Kathy and Jessica and I can honestly say this is the most relaxing place I've ever been. Not only does my skin look amazing every time but I leave feeling refreshed and calm. Both Kathy and Jessica are so knowledgeable and I never feel like they are pushing product on me. They truly just want the best for your skin! Anytime I need any skin care needs, I always come to Neko!!!